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This is quality

Quality set at the highest standards

For us, quality is more than a program or a process.
It is a promise we give our customers every day.
 

There is no such thing as good enough.


For many years, we've kept that promise by providing our customers with high-quality, innovative products. Our legacy of quality and our commitment to building long-term customer relationships is more than just history – it is our future as well.

Today, we continue to invest to ensure that we are well positioned to continue serving you. Keeping our promise also means we take responsibility for being the company people count on to make things right.

And that means zero tolerance for products and services that don't meet our standards and a commitment from everyone within Hill-Rom to consistently achieve the highest standards we can.

Selecting a certified partner is a secure choice

For us, quality is about more than programmes, processes or certificates. But it is still an assurance for you, as a customer, to select a certified supplier. It shows that an independent party has scrutinized our work and found that we fulfil the requirements to which we are subject.

In the United Kingdom, Hill-Rom is ISO 9001:2008 and ISO 13485:2003 registered.

Warranty and Complaints

The warranty time for your product may vary depending on distribution channel, purchase agreement and other factors. Always refer to your local Hill-Rom representative for information about product warranty conditions. 


From the very beginning, consideration for those for whom we develop our products has been our most important guiding star. Our vision, to always improve quality of life for patients and caregivers, is reflected in our daily activities.