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Service Offerings & Solutions Adapted to your needs

We offer a range of service packages, from Preventative Maintenance to a Fully Comprehensive Cover that suits your organisation needs.

These can be tailored not only from product to product but also by location to ensure it meets the various needs within your facilities as well as guaranteeing value for money (you don’t pay for something you don’t need).

Preventative Maintenance

  • Ensures Compliance
  • Prevent Failures & Breakdowns          
  • Maximises Product Lifetime                            
  • Safe for Patient Care            
  • Optimal Functionality          
  • Service History

Fully Comprehensive Cover

  • Out-of-Hours Technical Hotline
  • Corrective Parts & Labour
  • 36/72 Hour Response Time
  • 98% Uptime Guarantee
  • Loan Unit Swap

For more details on our service solutions, please contact your Hill-Rom® Service Representative who will contact you and discuss your requirements.


From the very beginning, consideration for those for whom we develop our products has been our most important guiding star. Our vision, to always improve quality of life for patients and caregivers, is reflected in our daily activities.