Hillrom™ COVID-19 Resource Center

As health organizations face the increase in patients from the spread of Coronavirus COVID-19, Hillrom is ready to help in meeting critical product, services and solution needs. We help clinicians in hospitals and primary care to treat increased numbers of COVID-19 patients in the following five areas.

FRONT LINE SCREENING & DIAGNOSTIC CAPACITY:
Maintaining availability of thermometry, vital signs and resting ECG devices to quickly examine patients and determine level of care needed.

INFECTION CONTROL & REDUCTION OF CROSS-CONTAMINATION:
Providing solutions to triage patients and dedicate supplies to isolation rooms in order to minimize cross-contamination risk. Increasing production of disposable thermometry probe covers and single use pressure cuffs.

RESPIRATORY DISTRESS MONITORING, NON-INVASIVE VENTILATION & AIRWAY CLEARANCE THERAPY:
Delivering innovative technologies to continuously monitor respiration rate. Providing patients breathing support when in respiratory distress and moving secretions out of the lungs.

INFRASTRUCTURE EXPANSION TO CREATE SURGE CAPACITY:
Working with governments & health systems to prepare to treat, monitor and move more patients in acute settings, including technology to automatically detect signs of possible patient deterioration.

CARE TEAM COMMUNICATIONS EXTENSION:
Preparing for care teams to stay connected across temporary spaces in hospitals and adjacent temporary facilities, as well as home or remote working spaces.

We are monitoring our product inventory, raw materials and component needs daily while continuing to meet customer demand for most of our products around the world. There is currently no disruption to our manufacturing operations, and we are managing supply risks. Hillrom carefully follows WHO and U.S. CDC directives, as well as individual country guidance regarding transportation and shipping availability, and is maintaining appropriate communication with our customers.

Frequently Asked Questions

Q: Are additional cleaning products or procedures needed to keep my Hillrom products from spreading the virus?

A: The cleaning products and procedures provided in product documentation are sufficient to clean and disinfect surfaces. Healthcare providers may consider cleaning surfaces more often.

Q: How is the Hillrom inventory looking?

A: In order to meet increased demand, we are more than doubling our production rates for critical care products including ventilators, hospital beds and vitals monitoring devices, and we have increased our equipment rental fleet size. Our fulfillment teams are making every effort to meet customer timing needs, taking into consideration some local challenges with transportation and demand above the normal run rate.

Q: For Hillrom products that I have today, will the spread of COVID-19 affect the services you provide me in my region?

A: Our on-site customer services have not changed, but our service employees in the region are observing recommendations regarding social distancing and avoidance of large gatherings, and we follow all individual hospital guidance. It is hard to predict the impact of COVID-19 spread but every effort will be made to meet your needs.

Q. What specific products do you offer to help support our COVID-19 related efforts in the region?

A: We are using the U.S. Center for Disease Control’s interim guidance for healthcare facilities to prioritize our own efforts: “Preserving healthcare system functioning is paramount. It is critical for healthcare facilities to continue to provide care for all patients, irrespective of COVID-19 infection status, at the appropriate level (e.g., home-based care, outpatient, urgent care, emergency room, or hospitalization). Facilities may need to respond to a surge in patients requiring care. Concentrated efforts will be required to mobilize all aspects of healthcare to reduce transmission of disease, direct people to the right level of care, and decrease the burden on the healthcare system.

EMEA Products:

FRONT LINE SCREENING & DIAGNOSTIC CAPACITY
INFECTION CONTROL & REDUCTION OF CROSS-CONTAMINATION
RESPIRATORY DISTRESS MONITORING, NON-INVASIVE VENTILATION & AIRWAY CLEARANCE THERAPY
INFRASTRUCTURE EXPANSION TO CREATE SURGE CAPACITY
CARE TEAM COMMUNICATIONS EXTENSION  Voalte™ Healthcare Communications Platform

* products could be used for critical care patients

Note: Products’ availability might vary in countries depending on registration statuses and other conditions.

Q: What are your recommendations around cleaning of your Hillrom equipment to help prevent the spread of COVID-19 ?

A: Please read our Cleaning & Disinfecting letter

Contact Us

Contact your local Hillrom representative, Hillrom distributor or Hillrom Local Customer Services team for help with ordering and expediting products.